Terms of Use
Effective Date: October 21, 2026
General Information
Welcome to Valley Weight Loss. These Terms of Use ("Terms") govern your access to and use of www.valley-weightloss.com and its associated online services, scheduling tools, forms, and digital features.By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use.
1. Services, Eligibility & Medical Information
Valley Weight Loss provides access to physician-supervised weight management programs, medical consultations, GLP-1-based treatments, and other healthcare and wellness services through participating physical clinics and telehealth platforms. Services, treatment availability, and provider access may vary by location.Our website and adult treatment enrollment services are intended for individuals age 18 or older. Users must provide accurate and complete information when submitting inquiries, completing eligibility questionnaires, or scheduling consultations.All website content is provided for general educational purposes and does not constitute medical advice, diagnosis, or treatment. Completing an online questionnaire, receiving preliminary eligibility information, or scheduling an appointment does not guarantee medical approval, medication, or specific treatment results.Medical decisions, including prescribing medications, determining eligibility, and managing treatment, are made by appropriately licensed healthcare professionals following individualized evaluations. A provider-patient relationship is established only through appropriate clinical processes.Telehealth services may require additional consent and are subject to applicable licensing, regulatory, and clinical requirements. Some conditions may require in-person evaluation.Prescription medications, including compounded medications where offered, involve potential risks and are prescribed only when clinically appropriate. Compounded medications are not FDA-approved. Patients should discuss potential benefits, risks, and alternatives with their healthcare provider.Medical Emergencies: Our website, chatbot, and messaging services are not intended for emergencies. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.
2. Appointments, Payments & Communications
Valley Weight Loss may provide online appointment scheduling, virtual consultations, electronic intake forms, and related patient services.Appointment availability is not guaranteed and may be affected by provider schedules, location availability, clinical requirements, or technical circumstances.Website pricing, including advertised starting prices, is informational and may vary depending on treatment, medication, provider recommendations, and location. Final charges and payment obligations are disclosed through applicable service agreements, authorizations, or checkout processes.Unless otherwise stated in a separate agreement, advertised weekly treatment prices do not automatically establish weekly billing arrangements or subscriptions.Cancellation, refund, rescheduling, prescription fulfillment, and financing terms are governed by the policies disclosed at the time of the relevant transaction and applicable law.By providing contact information and agreeing to applicable disclosures, users may receive communications concerning appointments, intake requirements, treatment coordination, administrative matters, and patient support.Promotional SMS, email, or telephone communications are sent only when legally permitted and supported by any required consent or authorization. Consent to marketing communications is not a condition of receiving medical treatment or making a purchase.Where supported, users may opt out of eligible SMS programs by replying STOP or request assistance by replying HELP. Message and data rates may apply.Our website may use automated systems and AI-powered chat tools to answer general questions, facilitate inquiries, and assist with scheduling. These systems do not replace licensed healthcare professionals and should not be relied upon for medical decisions.
3. Website Usage, Privacy & Liability
Users agree to use the Valley Weight Loss website lawfully and responsibly. Prohibited activities include providing fraudulent information, impersonating others, attempting unauthorized access, interfering with website functionality, distributing malicious software, or using website content without authorization.All website materials, including branding, graphics, text, logos, and design elements, are owned by Valley Weight Loss or their respective licensors and are protected by applicable intellectual property laws.Our website may integrate or link to third-party platforms for scheduling, telehealth, payments, prescription fulfillment, customer communications, or other functions. Independent third-party services may be governed by their own terms and policies.Personal information collected through the website is handled in accordance with our Privacy Policy. Protected health information, where applicable, is also governed by the relevant healthcare provider's HIPAA Notice of Privacy Practices and applicable federal and state laws.The website and its informational content are provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee uninterrupted access, error-free operation, or the accuracy of third-party information.To the fullest extent permitted by applicable law, Valley Weight Loss is not responsible for indirect, incidental, special, or consequential damages arising solely from website use or interruptions.Nothing in these Terms limits liability for medical malpractice, gross negligence, willful misconduct, statutory violations, or other responsibilities that cannot lawfully be excluded.
4. Legal Terms, Updates & Contact Information
These Terms are governed by the laws of the State of Texas, except where applicable federal law or mandatory laws of another jurisdiction control.Valley Weight Loss may update these Terms periodically to reflect changes in business operations, available services, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date.Continued use of the website after changes are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.Questions regarding these Terms may be directed to:Valley Weight Loss1500 CityWest Blvd., Suite 600
Houston, TX 77042Phone: (956) 540-2160
Email: hello@valley-weightloss.com
Website: www.valley-weightloss.com
Houston, TX 77042Phone: (956) 540-2160
Email: hello@valley-weightloss.com
Website: www.valley-weightloss.com